Business Etiquette

At many business functions and other networking events I have come across, many business owners or employees in management positions, treat some business or service professionals as if they are beneath them. Networking and business events give business professionals and their employees an opportunity to meet and confer with colleagues and potential clients. From educational breakfasts and social luncheons, to after work happy hours, to more formal networking events such as conferences, expos or trade shows, no matter the setting or event, it's important that attendees exercise the same respect for one another. Be sure when you are at these events you are not constantly “hounding” the business associates you meet to get them to buy the product or service you are trying to sell. Of course you want to introduce & inform them of what it is your are selling, but do not keep after them, or when they see you at the next function they are going to avoid you.

As business professionals, we need to treat EVERY business owner, professional service person, clients/customers, co-workers, managers, business associates and most importantly, volunteers, with respect and consideration. We need to be polite to one another no matter who we are dealing with. Business etiquette is about carrying yourself in a professional manner and using self control. When you are not respectful to others they will want to avoid you and will NO longer want to do business with you. How you present yourself says as much about your credibility as a good reference ever could. Your personal character has the power to ignite your professional success or it can ruin your progress.

If someone calls you or emails you, be sure to have the courtesy of returning their phone call or email. You might think it is not important & that they do not count because they are JUST a business associate and they are NOT a customer or a client. They may be calling because they either need to use your business or have a referral for you. There may be a day when you might either need to hire that business or refer that business. Remember we are ALL in business TOGETHER; we ALL need one another at some point in time.

If you call someone and they do not return your call or email right away DO NOT keep calling and leaving, messages, especially if it is the same day. Chances are they are VERY busy & will return your call when they get the chance. At least give the person 24 hours to return your call or email before calling them again. Also, be sure to check your messages, they may have left you a message that you did not check.

It is especially important in all areas of business to conduct yourself with integrity and professionalism, demonstrating manners at all times. This will help avoid any tension or conflict with clients, co-workers or colleagues while upholding your reputation within the business community.

And most importantly is “The Power of a Thank You”! Many people have gotten away from just saying a simple “Thank You”, it is a very powerful message. It needs to be said to those who have helped you in ANY way, even for the small things. People want to feel appreciated.

Thank you for taking the time to read this article.

For further information call Doug Motz at
Douglas Motz Insurance Agency @ 760-200-0270 or go to www.DougMotz.com